Our vacancies

Search Jobs  

Quality Specialist

Job Introduction

Basic Purpose and Scope of the Position

 

To assure compliance to regulation and quality performance through monitoring Verint Call Recordings and Live Chat Transcripts,   and to provide clear, concise and accurate coaching feedback monitored for all Lending Advisors assigned.

Role Responsibility

Basic Purpose and Scope of the Position

 

To assure compliance to regulation and quality performance through monitoring Verint Call Recordings and Live Chat Transcripts,   and to provide clear, concise and accurate coaching feedback monitored for all Lending Advisors assigned.

About the Company

118 118 Money Keeps Britain Running! Life is sometimes messy, unpredictable and surprising — that’s where we come in. We provide personalised financial solutions so that you can handle whatever lands in your path, to get back out there and get on.

Launched in 2013, we came to shake up the traditional UK financial services industry with our unsecured personal loan product. Always looking to challenge the status quo, we also recently launched the 118 118 Credit Card, the first ever subscription-based credit card on the market.

We pride ourselves on giving you the tools, resources, and products you need to embrace good financial habits and help build your credit score. Our customer-centric approach has helped over 100,000* UK customers so far and has resulted in a five star Trustpilot rating.**

We are dedicated to providing better financial options today, so you can build a better future for tomorrow. From loans to credit cards, our financial solutions ensure you can handle whatever lands in your path, so you can get on with your life.

More information on loans and credit cards can be found on our dedicated pages.

Apply

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.

  
}